*Average processing time is 1-5 business days.
*US shipping takes 2-5 business days.
*International shipping takes 5-10 business days.
**These time frames do not include weekends or holidays
**These time frames are an estimate and not always definite.
Betty Bones ships from the US, domestically and internationally. Not all items ship internationally.
Please see the description area of each product for shipping information.
Some items have a pre-order period such as 2-10 business days. These details are in the description area of each item. Many of our items ship from different locations, so you may receive your order in separate packages. Because of this, not all packages will come with a shipping notification email and tracking ID.
You can email questions to BettyBonesCo@aol.com
Please refrain from using social media for customer service requests.
Shipping prices vary for each item, according to weight. Shipping costs will be calculated automatically during check out.
Once an item has shipped, arrival times vary based upon numerous factors like location, weather, and season. For US orders, packages will arrive in about 2-5 business days. For international orders, packages should arrive in 5-10 business days.
For some countries, items may take up to 2 weeks for delivery, especially larger packages.
We do not ship on weekends or holidays, this may also prolong expected delivery.
We do not offer shipping upgrades.
We cannot pass on special delivery instructions to USPS.
i.e. "Leave package behind the gate." etc.
Please see the Refunds & Exchanges page for information and policies on cancellations, wrong address, lost or stolen packages, and missing or damaged items.